Updated October 27, 2026
PB Ladders is a small site for running pickleball ladders. This page says what we keep about you, who can see it, and what we do with it. The short version: we keep what the ladders need, we never sell it, and you can leave whenever you like.
When you sign in with Google or an email code, we get your name, your email address and your profile picture. On your profile you can add a self-rating or your DUPR number and rating. A ladder may ask for your date of birth or gender to see whether you fit its age or gender band. As you play, we store your ladder memberships, match results, scores, standings, availability, and the messages you write in match and organizer threads.
Ladder pages are public, like a league noticeboard. Anyone, including search engines, can see your full name, the ladders you are in, your rank in each, and your DUPR rating if you added one. Your match history is visible only to signed-in players on the ladder. Messages in a thread are visible only to the players in that thread and the ladder's organizers. Your email address is never shown to other players.
We send mail about your own matches: a round drawn, a score reported, a reply in your thread, a request for a sub. Every mail has a one-click link to mute that ladder, and you can turn each kind off under Notifications. We send nothing else. No newsletters, no promotions, and we will never sell or share your address.
Some ladders report results to DUPR. If you join one, the results of your matches on that ladder go to DUPR under your DUPR number. The ladder's page says whether it does.
Clerk handles sign-in. Amazon Web Services stores the data and sends the mail. Vercel serves the site, counts page views and measures how fast pages load. Mapbox turns a town or venue name into a map position. If you sign in with Google, Google tells us your name and address and nothing more. Each of them sees only what its job needs.
One cookie keeps you signed in. There are no advertising or tracking cookies.
To delete your account, open your profile and choose “Delete your account” at the bottom. That removes your name, email address and profile, and takes you off your ladders: a match you had not played yet opens to the ladder for a sub, and a ladder you were the only owner of ends. Match results already recorded stay in the ladder's history, shown as “Deleted account” rather than your name. If you would rather we did it, write to help@pbladders.com.
help@pbladders.com. We read everything.